Order Tracking – Once you place an order on theerthadesignerstudio.com, you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges, if applicable. In our next e-mail you will receive the shipping & tracking details of the purchased product/s, post the successful completion of your order.
In the event of a problem in processing your order, we will notify you via e-mail requesting further information.
Charges – The charges for shipping products shopped at theerthadesignerstudio.com depends on the location to which you want your purchases to be shipped. For orders placed outside India, International shipping charges and applicable taxes will be charged to the customer. You might also incur country specific charges. Please check your delivery destination for further details.
Delivery – The purchased products from theerthadesignerstudio.com will be shipped to the address provided by you in our website. Please ensure to verify the address entered by you before confirming your order to avoid incorrect delivery. All couriers would be sent via speed post. In case of multiple orders, items may be shipped under single purchase orders. This is to facilitate quicker and safer shipping of various items. Theertha is not responsible for delayed shipments in the event of service interruptions or failures caused by events, which are beyond the control of Theertha. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier delays or cardholder’s credit card or bank delays or acts of God.
Time Frame – We will always strive to deliver your products as per your schedule, however all products might not reach at the designated time. The delivery of your product is based on the type of product you have purchased. The delivery time can also vary based on the location as well. All orders will be delivered within 10-20 days from the date of payment.
Shipping Charges – Shipping costs are based on weight and are calculated at the time of selecting the item. To reflect the policies of the courier companies we use, all weights will be rounded up to the next full kg. As we are calculating the shipping charge per item, the maximum weight permitted per order cannot exceed more than 8kgs. If you wish to proceed with further purchase you may place a new order. For customers outside India, International shipping charges as well as duties and taxes as applicable are payable by the customer. Handling or convenience charges may apply for International orders. Shipping charges outside India can be viewed at the check-out session. Product prices are inclusive of all local taxes. Any additional customs duties or taxes on International orders will be borne by the customer at the time of delivery.